ATLAS
Independent Hotel Profile
Atlas is Ekkamai's hospitality knowledge engine, built from publicly available information.
The Grand Palace Hotel Malang
Indonesia
Atlas knows
- 3 room types
- 31 amenities
- 18 common guest questions
- Policies
Updated Jun 2026
Atlas is still learning — this profile improves as it discovers more publicly available information.
Overview
The Grand Palace Hotel Malang is a hotel in Indonesia. Atlas has 3 room types on record.
Room types
- Superior Double or Twin Room
- Deluxe Double or Twin Room
- Executive Double or Twin Room
Amenities
Policies
- Check-in
- 14:00
- Check-out
- 12:00
- Cancellation
- Guests may cancel or modify their reservation using the booking confirmation email. Cancellations made within 7 days of the arrival date will incur a charge equivalent to the first night's stay. No-shows will also be charged the first night's stay.
- Airport Transfer
- Guests staying a minimum of 2 nights receive a free pick-up service from or to Malang Railway Station. Guests staying a minimum of 4 nights receive a free pick-up service from or to Abdul Rachman Saleh Airport. Maximum 4 persons per trip.
- Check-in / Check-out
- Check-in time is at 14:00. Check-out time is until 12:00.
- Airport Transfer
- Pick-up service from or to Abdul Rachman Saleh Airport is available with a maximum of 4 persons per trip.
- Airport Transfer
- Pick-up service from or to Malang Railway Station is available with a maximum of 4 persons per trip.
- Breakfast
- Breakfast for 2 persons is included only in the 'Room with Breakfast' package. The 'Room Only' package does not include breakfast.
- Cancellation
- Guests may cancel or modify their reservation using the booking confirmation email provided at the time of booking. Any cancellation made within 7 days prior to the arrival date will result in a penalty charge equal to the first night's stay. In case of a No-Show, the first night will also be charged in accordance with the property's policy. Guests are encouraged to make changes as early as possible to avoid charges.
Official website
Common guest questions
Reservations
- How can I contact the hotel for reservations?You can contact the hotel by telephone at +62341332919 or by email at [email protected].
- What is the email address for reservations at The Grand Palace Hotel Malang?You can email the hotel at [email protected].
- What is the phone number for The Grand Palace Hotel Malang?You can reach the hotel by phone at +62341332919.
- Can I contact the hotel via WhatsApp?Yes, the hotel can be contacted via WhatsApp at +6281320092992.
Check-in/Check-out
- What time is check-in at The Grand Palace Hotel Malang?Check-in time is at 14:00.
- What time is check-out at The Grand Palace Hotel Malang?Check-out time is until 12:00.
Cancellation
- How can I cancel or modify my reservation?Guests may cancel or modify their reservation using the booking confirmation email provided at the time of booking.
- What is the cancellation policy at The Grand Palace Hotel Malang?Any cancellation made within 7 days prior to the arrival date will result in a penalty charge equal to the first night's stay. In case of a No-Show, the same penalty will apply.
Dining
- Is breakfast available at the hotel?Yes, breakfast is available as a service with room stay.
- Can I add dinner to my stay?Yes, additional dinner for 1 person is available as a service.
Celebrations
- Does the hotel offer any special setup for honeymoon couples?Yes, a honeymoon set up in your room is available, including art towel and flower decoration.
- Can the hotel arrange a birthday decoration in my room?Yes, a birthday set up is available in your room, including a birthday card and balloon.
Transport
- Does the hotel offer airport transfer or pick-up service?Yes, pick-up service from or to Abdul Rachman Saleh Airport is available, with a maximum of 4 persons per trip.
- Does the hotel offer a pick-up service from the train station?Yes, pick-up service from or to Malang Railway Station is available, with a maximum of 4 persons per trip.
Location
- Where is The Grand Palace Hotel Malang located?The hotel is located at Jl. Ade Irma Suryani No.23, Kasin, Malang.
WiFi
- Is WiFi available at the hotel?Yes, free WiFi is available throughout the hotel area, included in all room packages.
Spa & Wellness
- Does the hotel offer a body massage service?Yes, a body massage for 1 hour is available as a service with room stay.
Amenities
- What amenities are available in the rooms?Room amenities include flat-screen TV, air conditioning, bath towels, slippers, toiletries, water heater, shower, toilet bowl, phone, Wi-Fi, two single beds or one double bed, chair, desk, open wardrobe, non-smoking room, tea and coffee kit, menu, kettle, mineral water, toilet, garden view, balcony with deck chair, refrigerator, coffee maker, mirror, and work table.
Atlas profile
- Knowledge
- Detailed
- Last updated
- 27 June 2026
- Source
- thegrandpalacemalang.com