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The Chiang Mai Old Town

Thailand
Atlas knows
Updated Aug 2026

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Overview

The Chiang Mai Old Town is a hotel in Thailand. Atlas has 5 room types on record.

Room types

Amenities

Policies

Children
Baby cots are available on request. High chairs are available in the restaurant. A sofa-converted bed (equivalent to a 4-ft bed) can be added as an extra bed; it will remain set up throughout the stay and will not be converted back to a sofa daily.
Smoking
Smoking is not allowed anywhere on the hotel premises.
Extra Bed
Extra beds are provided as sofa-converted beds, equivalent in size to a 4-ft bed. The sofa bed will remain set up throughout the stay and will not be converted back to a sofa on a daily basis. Guests should inform the hotel in advance of any specific preferences.
Check-in / Check-out
A valid government-issued picture ID is required for hotel check-in.
Payment
Payments can be made by cash or valid credit card. Accepted credit cards include Visa, Mastercard, and JCB. AMEX is accepted only when settling payments at the hotel.
Airport Transfer
Airport transfer services are available and can be arranged by contacting the hotel.
F&B Operations
Special meals such as gluten-free, vegan, no pork, and no lard meals can be provided with advance and ample notice.
Operational Services
Complimentary shuttle service to nearby attractions in the city area is available with advance reservation.
Parking
Limited parking space is available at the hotel.
Child Policy
Baby cots are available upon request. Guests should inform the hotel in advance.
Direct Booking Discount
Best rates and perks are available by booking directly with the hotel using code TCM.
Early Booking Discount
Guests who book 90 days in advance receive an additional 10% off. Use code EB90.
Returning Guest Discount
Returning guests receive an extra 10% off. Guests must contact the hotel for details.
Breakfast
Guests who reserve a room with Breakfast receive a complimentary dairy minibar.

Official website

thechiangmai.com

Common guest questions

Amenities

  • Is there complimentary coffee or tea in the room?Yes, the hotel provides complimentary Nespresso coffee capsules and a selection of premium teas in every room.
  • Is bottled water provided in the room?Yes, an unlimited supply of refreshing bottled water is provided complimentary in every room.
  • Does the room have a refrigerator?Yes, rooms feature standard-size refrigerators, providing ample space for personal items.
  • Is there a wine fridge in the room?Yes, every room is equipped with a wine fridge to keep wines perfectly chilled.
  • What type of mattresses does the hotel use?The hotel uses Serta mattresses, a trusted American brand, designed for exceptional support and plushness.

Room

  • Are there twin-bed suites available?Yes. The Deluxe Twin/King and Deluxe Twin/King with Bathtub suites have twin beds.
  • What types of rooms are available?The hotel is an all-suite hotel with 5 suite types, ranging from 40 to 60 sq.m.
  • Do all suites have bathtubs?No. All suites have a shower area as standard. Only the Deluxe with Bathtub Suite has a bathtub in addition to the shower area.

Location

  • Where is The Chiang Mai Old Town hotel located?The hotel is located within Chiang Mai's historic Old Town, near the iconic Suan Dok Gate (also known as the Flower Garden Gate or West Gate), at 184 Ratchamanka Road, Phra Singh, Muang, Chiang Mai 50200, Thailand.
  • Is the hotel close to attractions like temples and markets?Yes, ancient temples, bustling markets, and captivating museums are just a short walk away from the hotel.

Transport

  • How far is the hotel from Chiang Mai International Airport?The hotel is approximately a ten-minute drive from Chiang Mai International Airport.
  • How do I get to the hotel from the airport?The hotel is approximately 4 km or 10 minutes by car from the airport. The hotel can arrange airport transfers.

WiFi

  • Is Wi-Fi available at the hotel?Yes, high-speed Wi-Fi is available throughout the hotel, including in rooms and common areas.

Reservations

  • How can I contact the hotel?You can contact the hotel by email at [email protected], by phone at +66 53 278 780, via LINE at @thechiangmai, or via WhatsApp at +66 90 810 4888.

Property

  • What type of hotel is The Chiang Mai Old Town?It is a small luxury boutique hotel located in the historic 700-year-old part of Chiang Mai known as the old town. It has won numerous awards over the years.

Smoking

  • Is the hotel non-smoking?Yes. Smoking is not allowed on the hotel premises.

Extra Guests

  • Can I add an extra bed to my suite?Yes. Instead of a traditional extra bed, the hotel uses a sofa-converted bed equivalent in size to a 4-ft bed. The sofa bed will remain set up throughout the stay and will not be converted back to a sofa on a daily basis. Guests should inform the hotel in advance of any preferences.

Children

  • Does the hotel provide a baby cot?Yes. Guests should inform the hotel in advance and they will arrange it.

Atlas profile

Knowledge
Detailed
Last updated
1 August 2026
Source
thechiangmai.com

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